Q. Do your makeup brushes contain animal hair?

Our “Ethical Series” makeup brushes are made of high quality ethical fibres and do not contain any animal hair.

Q. What are the fibres of the brushes made of?

Our “Ethical Series” makeup brushes use high quality ethical fibres made from nylon and polyester.

Q. Do you test on animals?

We do not test any of our products on animals.

Q. What is the handle made from?

It is made from ABS resin with added antibacterial ingredients.

Q. What are the ferrules made of?

It is made of brass with a nickel plating on the surface.

Q. Can someone with allergies use the brushes?

The fibres are made of synthetic fibres so they are allergy-friendly to those who are allergic to animals. Please consult with a healthcare professional if you are concerned about allergies relating to the metal, handle, or the makeup you are using.

Q. How should I store my makeup brushes?

Keep away from direct sunlight, humidity and place them separately lying down. Please make sure the brushes have fully dried after you have used or cleaned them as bacteria can grow and damage the brushes.

Q. How many years can I use the brushes? and when should I replace them?

It depends on how you use them, how often you use them, and how you clean them. If the fibres begin to spread, decrease in density, the elasticity is low, or if the quality when using the brushes seems to have fallen, then it is time to replace them.

Q. Can the makeup brushes be disinfected?

To disinfect the handle, wipe it down with a cloth using products that include ethanol or a similar disinfectant. Do not leave the brushes in any liquid as the fibres may fall out, be damaged,
or discolour.

Q. Can I fix the fibres that have lost their shape?

Soak the fibres in warm water, gently squeeze out the excess liquid, reshape the fibres back to its original form and leave in the shade to dry.

Q. What is the packaging made of? and is it recyclable?

Our “Ethical Series” makeup brushes are made of FSC certified paper packaging which can 100% be recycled.

Q. Does this product have a warranty?

We have made every effort to ensure the quality of this product. However, in the event that the product seems to be damaged or faulty, please contact your local distributor. Please note that we are unable to fulfil your requests if the quality of the product has degraded or broken over time, or if it has been damaged due to improper use.

Q. How should I look after my brushes?

Daily care: For powder brushes, dab the surface of the brush with the palm of your hand to remove the powder. For liquid brushes, wipe gently over a tissue on a table, gliding the surface of the brush.